We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We may collect and process the following data about you:
(A) Details of your visits to this site for traffic overview.
We may collect information about the type of device you use, your device’s unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, browsing information, session summary information, and location information. This information is collected by way of cookies in order to analyse our traffic and track your journey across our website, in most cases this helps us to give you a quick response for any quiries you may have on any product/service offered on this website or to book any service on this website. We also share information about your use of our website with our analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
Cookies are small text files that can be used by websites to make a user’s experience more efficient. We can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
Your consent applies to the following domains: www.maltahotel.net
We describe below the various types of cookies we use and the purposes they perform.
If you elect not to activate cookies or to later disable cookies, you may still visit our website, but your ability to use some features or areas of the websites may be limited.
(B) Information that you provide by filling in forms on this site.
This includes information provided when booking any product or service or enquiring for information on any product or service, and when filling in your details in the property enquiry pages, booking forms or contact page. We collect the personal information you provide such as your name, surname, contact details, address or email address
(C ) Information about payments
If you make a purchase, we and our payment gateway providors collect personal information in connection with the purchase. This information includes payment information, such as your credit or debit card number and other card information, authentication information; and billing and contact details. Note that our gateway providor adopts and is responsible for ensuring that all the latest technologies and the latest Payment Card Industry (PCI) Data Security Standards are adopted to safeguard and protect your data.
(D) Information that you provide when you communicate with us by any means.
We may use your personal information for the following purposes:
(A) We may use personal information collected about you from any applications or forms you may complete for the purposes of establishing a client relationship with you.
(B) We may also use the information we collect in order to pass these on to the service providor whether its a car rental, airport transfer, property reservation or any other service offered through this webiste. For example, if it is necessary to provide you with something which you have requested (e.g. a hotel or a car rental) then we may share your personal information with the service provider for that purpose. These service providers include: Hotels, Car Rental Suppliers, Other Third Party Service Suppliers and IT Service Providers, some of which may contact you directly in order to provide you with the service you have requested or booked through maltahotel.net and for no other reason.
(C) We may also use the information to respond to your inquiries or comments submitted through the website.
(D) We may also transfer your data if we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation. It may be necessary by law or as a result of legal process, litigation, or requests from public or governmental authorities within or outside your country of residence for us to disclose personal information. We may also disclose personal information if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
Personal data will be retained for as long as it is necessary for the purposes set out above and in accordance with our legal and regulatory obligations.
We do not transfer or store your personal data outside the EU, however due to cloud technologies certain data may be transferred to and stored in the USA by third party service providers. In such circumstances, we rely on alternative legal bases such as the Privacy Shield, where applicable, or binding corporate rules where our service providers have adopted such internal policies approved by European data protection authorities which require them to handle your personal data in a manner which is consistent with applicable data protection laws and regulations.
We are committed to ensuring that your information and personal data is secure. We have implemented measures and procedures to prevent unauthorized access or disclosure. Likewise, we seek to keep confidential all information you send to us.
Right of Access to Information – you have the right to request confirmation from us whether personal data relating to you is being processed and if so to access such personal data.
Right to Rectification – you have the right to request from us the rectification of any inaccurate personal data pertaining to you.
Right to Be Forgotten – you have the right to request from us to erase all your personal data, where the data has been processed with your consent as the basis for processing and/or where the processing is no longer lawful.
Right to Restrict Processing – you have the right to request from us the restriction of processing if: processing is unlawful; you are contesting the accuracy of data; the data is no longer required by the controller but you require us to keep it in order to establish, exercise, or defend a legal claim; or if you have previously objected to the processing. Once data is restricted, we cannot process it in any way other than to store it unless: we have your consent; or if it is required for the establishment, exercise, or defence of legal claims; or if it is for the protection of the rights of other persons; or if it is for reasons of important public interest.
Right to Object – you have the right to object at any time to the processing of your personal data.
Any requests or objections are to be made in writing by mail or email to that attention of our Data Protection Representative. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days. To protect the privacy and the security of your personal information, we may request information from you to enable us to confirm your identity and right to access such information, as well as to search for and provide you with the personal information we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain.
Last updated 22-06-18